Notifications are not working - what do I do?

Notifications keep you updated so you don't miss out on new promotions, feedback or payments. If you don't receive push notifications in the app, it may be due to settings on your phone - or in the app itself.

Here's a simple checklist to solve the problem.

1. Check permissions on your phone

iPhone:

• Go to Settings > Notifications > WebContent

• Make sure "Allow notifications" is enabled

• Turn on sounds, banners and lock screen notifications

Android:

• Go to Settings > Apps > WebContent > Notifications

• Make sure all message types are enabled

• Check if Do Not Disturb mode is active (turn it off)

2. Check notification settings in the app

• Open WebContent

• Go to Profile > Settings > Notifications

• Check that all desired notification types are enabled
  (e.g. campaigns, feedback, approvals)

3. Update the app

If you are using an older version of the app, errors may occur.

• Go to App Store (iOS) or Google Play (Android)

• Search for WebContent

• Tap "Refresh" if possible

4. Restart and log in again

Sometimes a quick reboot helps:

• Shut down the app completely

• Restart your phone

• Log in again and test by e.g. swiping on a campaign

5. Contact support if the problem persists

If you are still not receiving notifications:

• Contact in-app support

• Or write towebcontent

• Include info about your phone model, operating system and what you've tried

We'll get you on your way quickly - and make sure you never miss anything important.